Major Donor Specialist

  • Auckland City Mission
  • Auckland, New Zealand
  • 27 Sep, 2021
Part time Admin and Office Community Services and Development Customer Service and Call Centre Executive and General Management Marketing and Communications Sales

Job Description

Major Donor Specialist


Our Mission

Together we stand with those in desperate need.

We provide immediate relief and pathways to enable long term wellbeing.

The Role

We are looking for a passionate Major Donors Specialist (part-time, 32hrs per week) who will connect with and develop the Mission’s base of significant individual supporters, through identifying opportunities, building relationships and providing gold standard customer service and reporting. You will be responsible for both operational donors and those supporting the HomeGround capital campaign project.

Reporting to the Fundraising and Reputation Manager, this role will drive the major donor strategy, ensuring every opportunity is maximised, to meet financial and non-financial targets. 

You will secure long-term support for the Mission from a range of high net worth individuals, and provide them with opportunities to gift funds, goods and time through a range of activities. At the close of the HomeGround project, you will be responsible for continuing to provide exceptional stewardship to those supporters, encouraging them to become long-term operational supporters.

You will ensure major donors are well acknowledged and supported through excellent customer service, including prompt thanking for individual gifts, developing recognition events, creating newsletters and making regular individual contact. You will be responsible for ensuring records are well maintained and monthly financial reports are accurate. 

You will also be responsible for:

  • administering bequests gifted to the Mission, as well as responding to requests from supporters wishing to leave a bequest in their will.
  • public speaking engagements and attendance at events. 
  • working with individuals to help to spread the word about the Mission, inspiring their friends, families and staff members to support us too.
  • working with colleagues from across the organisation to ensure the Mission’s needs are met.

Your work as our Major Donor Specialist will maintain and build the Mission's fantastic reputation while creating meaningful and lasting relationships with individuals in the community. This is a part-time role of 32 hours per week. 

As our ideal candidate, you will: 

  • Be passionate about the work the Mission does in the community
  • Possess a natural ability for providing high quality customer service to our major donors
  • Have relevant experience working with large donations and bequests, and/or a relevant qualification in fundraising, sales, marketing or similar
  • Be an absolute team player who easily collaborates cross-functionally
  • Have a full NZ Driver's Licence, and the right to work in NZ

 Our Values 

Manaakitanga is behaviour that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity and mutual respect.