Leading Hand / Branch Supervisor, Gisborne

  • Belron NZ t/a Smith&Smith
  • Gisborne, New Zealand
  • 02 Nov, 2021
Full time Engineering Trades and Services Transport and Logistics

Job Description

Gisborne, New Zealand
Reference: 5710738

We are reopening our Gisborne branch and are looking for an experienced glass technician to grow our footprint and lead a small team.

For the right person, we are offering a sign-on and retention bonus of 10%! This will be a substantial amount in addition to a competitive package.

The Leading Hand provides leadership and direction to branch technicians to ensure that our customers have a memorable experience. In addition to the technical aspects of the role, the Leading Hand is responsible for inventory control, loss prevention, safety, branch appearance and more.

What you'll get:

  • Competitive weekly pay - 40 hours per week permanent position
  • Earn extra cash during our busy summer months
  • Paid training (including NZQA certification!), and all the tools and resources you'll need to be successful
  • KiwiSaver and Life Insurance from day one
  • Discounted Southern Cross Health Insurance
  • Discounts from our suppliers (from technology to energy and tires)
  • Access to an annual wellbeing fund

What you'll do:

  • Motivate and lead activities of Technicians
  • Provide training together with the Area Manager and Regional Performance Coach
  • Provide world-class customer service
  • Install vehicle glass and calibrate advanced driver assistance systems
  • Responsible for work orders, reporting, and administration
  • Present, promote and sell Value Added Products to customers

What you'll need:

  • Minimum of NCEA Level 3 (ideally NZQA NCAR certified)
  • Have a strong mechanical aptitude and experience installing auto glass
  • Physically strong to lift and carry up to 25 kilos for short periods multiple times a day
  • Adhere to all company policies and procedures, including Health & Safety and PPE
  • A valid New Zealand driver license
  • Ability to remain flexible with hours and days trained/worked as workload fluctuates
  • Work and collaborate effectively
  • Self-motivation, organised, and time-management abilities

Smith&Smith© is part of Belron, the world's leading auto glass company. Belron has c. 27,000 people working in 40 countries with revenues of c. 3.7 billion euro. But we're much more. We're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a diverse and inclusive people-powered organisation -- and our people come first and our culture and values matter. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.