Job Description
- Join a highly engaged, supportive and invested team!
- Continuous development, growth and progression opportunities available
- Full Time Opportunity / Competitive Pay / Central Location
Working on a Part Time or Full Time basis you will be based at some of Auckland’s best venues – Auckland Town Hall, Civic Theatre, Shed10, Aotea Centre and more! Red Badge Group are looking for highly motivated & well-presented individuals who can bring their customer service & people skills to our team!
What’s on offer:
- Casual, Permanent Part Time & Full Time roles available – Day & Evening shifts across a mix of events and customer service roles
- Flexible working hours!
- Work at a diverse range of events including concerts, gala dinners, theatre shows & conferences
- A fun and supportive company culture, where no two days are ever the same
- Competitive pay and be paid weekly!
- Work in a professional high-level team & environment
- Opportunities for career progression within a growing company
About Us
We are 100% New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.
About the Role:
- Manage entrance and departure including greeting of all guests, staff and other persons to ensure a secure venue
- Advise guests of venue & event rules including conditions of entry Asses and act as required for rule infractions including evictions if required
- Assess and manage intoxication of guests as required, implementing alcohol management strategies as needed
- Assist guests with wayfinding throughout the venue to access amenities
- Manage access within the venue to ensue only accredited/authorised persons access restricted areas
- Patrol venue to ensure security of doors, windows and gates
- Monitor and respond to security and fire alarms and other emergency situations
- Investigate suspicious activity or persons, and safety hazards
About you:
- Proven work experience in a position displaying high levels of customer service
- Excellent communication and interpersonal skills
- Strong observation and analytical skills
- Ability to work independently as well as in a team environment
- A COA Security License and security experience is advantageous, but not essential. You can work with Red Badge to obtain one
- Must be available to work flexible hours including evenings if needed
- Must be able to work at least one weekend day
- Able to take directives on board from Team Leaders & Operations Managers
- Must be reliable, confident & honest at all times
- Possess a professional work ethic and desire to take responsibility
- Strong focus on delivering high-quality customer service and security to our clients and the general public
Applicants for this position should have NZ residency or a valid NZ work visa.
If you think this role sounds like you, apply now with your CV – Our team would love to hear from you!
Red Badge was founded in 1997 with the idea that Security could mean a better experience for our partners and the public. Today that vision is still alive with an inspired emphasis on redefining security.
We have worked hard to build an experienced team with a great culture, which now reaches every corner of New Zealand. To support our brilliant people, we have invested in technology, training and structured network to ensure every aspect of our service is delivered as world class.
Within the group are three divisions;
- Red Badge Security; providing security services to event and hospitality clients
- Awesome Events; providing hosting and customer service staff to venues and event clients
- Red Security; providing manned security and protection solutions for people, infrastructure and commercial assets.
As the business continues to grow and develop, so does our team of epic people – all of whom we owe our success to.