Corporate Hosting and Security

  • Red Badge Group
  • Aotea Centre Mayoral Drive, Auckland CBD, Auckland, New Zealand
  • 20 Sep, 2023
Full time, Part time, Casual Customer Service and Call Centre Hospitality, Tourism and Travel Events/Security/Customer Services

Job Description

  • Join a highly engaged, supportive and invested team!
  • Continuous development, growth and progression opportunities available
  • Full Time Opportunity / Competitive Pay / Central Location

Working on a Part Time or Full Time basis you will be based at some of Auckland’s best venues – Auckland Town Hall, Civic Theatre, Shed10, Aotea Centre and more! Red Badge Group are looking for highly motivated & well-presented individuals who can bring their customer service & people skills to our team!

What’s on offer:

  • Casual, Permanent Part Time & Full Time roles available – Day & Evening shifts across a mix of events and customer service roles
  • Flexible working hours!
  • Work at a diverse range of events including concerts, gala dinners, theatre shows & conferences
  • A fun and supportive company culture, where no two days are ever the same
  • Competitive pay and be paid weekly!
  • Work in a professional high-level team & environment
  • Opportunities for career progression within a growing company

About Us

We are 100% New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.

About the Role:

  • Manage entrance and departure including greeting of all guests, staff and other persons to ensure a secure venue
  • Advise guests of venue & event rules including conditions of entry Asses and act as required for rule infractions including evictions if required
  • Assess and manage intoxication of guests as required, implementing alcohol management strategies as needed
  • Assist guests with wayfinding throughout the venue to access amenities
  • Manage access within the venue to ensue only accredited/authorised persons access restricted areas
  • Patrol venue to ensure security of doors, windows and gates
  • Monitor and respond to security and fire alarms and other emergency situations
  • Investigate suspicious activity or persons, and safety hazards

About you:

  • Proven work experience in a position displaying high levels of customer service
  • Excellent communication and interpersonal skills
  • Strong observation and analytical skills
  • Ability to work independently as well as in a team environment
  • A COA Security License and security experience is advantageous, but not essential. You can work with Red Badge to obtain one
  • Must be available to work flexible hours including evenings if needed
  • Must be able to work at least one weekend day
  • Able to take directives on board from Team Leaders & Operations Managers
  • Must be reliable, confident & honest at all times
  • Possess a professional work ethic and desire to take responsibility
  • Strong focus on delivering high-quality customer service and security to our clients and the general public

Applicants for this position should have NZ residency or a valid NZ work visa.

If you think this role sounds like you, apply now with your CV – Our team would love to hear from you!