Job Description
About Us
If you love working with a diverse group of people who are all about putting the customer at the centre and enabling choice, you’ve found the right company. The energy sector is transforming at a rate of knots, and we want you to join us and be part of this transformation. Vector is a proudly Aotearoa-owned company, which operates a range of innovative businesses delivering energy and communication services to more than one million homes and commercial customers across Australasia and the Pacific. These services include electricity and gas connections, solar solutions, high speed fibre, BBQ gas bottles, air and water purification and much more – all of which are transforming the energy sector in one way or another.
Because we live in a world that is changing fast, we must continue to identify and develop better solutions that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.
About the role
The role of Business Support Coordinator is a busy one, and a diverse one. You’ll provide critical business and office support covering SAP and Siebel transactions, planned works and monthly billing, quality assurance and reconciliation, as well as centralised support services to our Operations and Maintenance space.
You’ll enjoy plenty of variety day to day, supporting everything from our billing processes to change management practices and playing a QA role, whilst balancing the administrative support that underpins these functions.
Who we are looking for
- Naturally, you’ll be highly organised and adept at balancing a busy workload to deliver to fixed deadlines
- A background in billing would be valuable
- Experience with SAP and/or Siebel is a bonus, but not essential
- Prior experience within the energy or electricity industries is advantageous
What we can offer you
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:
- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family
Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds, and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We are proud of what we have achieved so far:
- First corporate Living Wage Accredited employer
- First Accessibility Tick employer
- Rainbow Tick accredited
- Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020.
If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 09 213 0268.
Applications will close on Wednesday 31 May 2023. Interviews may be held as applications are received, so apply today!
Want to work somewhere where you are doing good for the world, your community and yourself at the same time?
If you’ve not heard of Vector, or think that it’s the people who fix the power lines, then you might be surprised at just what else Vector is getting up to. As the name suggests, Vector is a big organisation, employing over 800 people in NZ to not just distribute power across Auckland, butalso gas, fibre, solar, EV charging stations and home ventilation systems. And to make all that happen, we’re working on world leading projects to make sure we adapt to the new reality of changing customer needs and a new
energy future.
Across gas, fibre, and electricity we are transforming the way that Auckland’s critical infrastructure is delivered through high-tech data lead solutions and customer first thinking. It’s an energising place to work because what you do here matters to everyone.
Diversity is a strength throughout the organisation. People accepted and rewarded for expertise from all walks of life - and we have been recognised as such.