Digital Insights Specialist / Adobe Analytics Specialist

  • Westpac
  • Hybrid (Auckland)
  • 16 May, 2024
Full time Information Technology

Job Description

Mō te tūranga | About the Role
Use Adobe Analytics and other bank data to support the Digital channel's performance and optimisation by creating reporting, insights and recommendations based on your analysis of the customers usage, behaviour and engagement within the channel. Support and upskill other users of Adobe Analytics through coaching.

• Create and maintain scalable automated reporting that can be use across the Digital team and other business units
• Act as an advisor within the Digital space, proactively seek insights and make recommendations to support the Digital team's goals
• Support Digital Experience Owners and their squads with reporting tailored to their needs 
• Provide training and coaching to other team members, enabling self-service from Adobe Analytics
• Act as a subject matter expert for Adobe Analytics data usage, within the Digital team and data projects
• Perform related duties as assigned, within the scope of role and as required by senior leadership.

Nā tāu rourou | What will you bring?
• 2+ years experience with Adobe Analytics
• Ability to visualise data and communicate finding effectively to wide range of stakeholders
• Ability to work with complex data from multiple sources

• Additional experience with other Adobe Marketing Cloud products, Google Analytics ad

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater