Trade Centre Assistant Manager (Penrose)

  • NZ Safety Blackwoods
  • Penrose, Auckland, New Zealand
  • 19 Jun, 2024
Full time Customer Service and Call Centre Executive and General Management Retail Sales/ Business Development Trades and Services

Job Description

                    Job no: J8CNP
                    Category: Branch Management, Assistant Manager

                    An exciting opportunity now exists for a motivated, experienced frontline leader to join our friendly team as a Full Time Trade Centre Assistant Manager based in Penrose, Auckland.

                    Reporting to the Trade Centre Manager, you will play a key part in contributing to the efficient operation of the branch by leading, coaching and coordinating the activities of the Trade Centre. Within this role you will enjoy significant autonomy to impact the Branch and take performance to the next level.

                    Key responsibilities will include:

                    • Supervising, directing and developing branch staff to achieve individual and team objectives;
                    • Provide regular coaching and mentoring to TSA’s
                    • Allocate resources, manage expenses, inventory and debtors
                    • Leading and guiding the team to deliver exceptional service, ensuring customer requirements are met accurately and on time;
                    • Play an active role in recruitment of new team members
                    • Provide coaching and training to ensure the correct receipt, unpack and store of inwards goods, with all relevant procedures followed and appropriate documentation completed
                    • Strive to exceed store sales targets and KPIs
                    • Lead by example to promote a customer centric culture within the team
                    • Drive a safety & wellness culture across the team

                    Our ideal candidate:

                    • Will have previous experience within a retail/Industrial Sales environment.
                    • Knowledge in engineering/power tools will be a bonus, however this is not essential as full training will be provided.
                    • As a leader, motivate and drive the team to role model strong sales skills and exceptional customer service. 
                    • Have a friendly and helpful attitude, while displaying a positive and professional image.

                    About Us:

                    At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.

                    With Trade Centres across New Zealand, as well as a diverse sales team, digital platform and call centre, our goal is to make it safe, easy and efficient to do business whilst providing access to a vast product range covering all business needs.

                    NZ Safety Blackwoods is all about taking care – taking care of our customers, our community and each other.

                    Benefits:

                    • Quarterly sales incentives!
                    • Work with a diverse business with a huge product range selling market-leading brands
                    • Great staff discounts
                    • On-Site Parking
                    • Great Career opportunities in a long-established successful NZ heritage business that is growing

                    Apply now and tell us why it is you that we should be welcoming into the NZ Safety Blackwoods family!

                    NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity. We are also very proud to be an official partner of KidsCan and a Mates In Construction Impact Premium Partner