Join one of Auckland's most dynamic contact centres, where no two days are the same! Our Customer Care team plays a key role in the business, connecting our on-road sales team, distribution centres, and customers to ensure the right products are delivered on time.
This is an exciting time to join us as we embrace new technology and innovation. If you're tech-savvy, thrive on change, and love being part of a forward-thinking team, this is the role for you!
We’re not just offering a job—we’re offering a career. With a strong focus on development, many of our team members grow within the company. A significant number of our Customer Care Representatives advance into roles in sales, merchandising, and supply chain. Start your journey with us, learn the business, and grow your career!
As a Customer Service Representative in our Contact Centre, you will be the first point of contact for both new and existing customers, ensuring every interaction is met with exceptional service. With your quick thinking and solutions-oriented approach, you will create a positive and refreshing customer experience
We provide a supportive and flexible work environment, along with comprehensive training and ongoing professional development to ensure your success. During the initial 4–6 weeks, you will participate in structured training at our head office, scheduled from 8:30 AM to 5:00 PM, to equip you with the skills and knowledge needed to excel in your role
Key Responsibilities:
What will you bring?
About Us:
At NZ Safety Blackwoods, part of the Wesfarmers group, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.
Benefits:
We’re not just workmates, we’re family so if you want to be part of our great team and the NZ Safety Blackwoods family please apply today!
NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity. We are also very proud to be an official partner of KidsCan and a Mates In Construction Impact Premium Partner
With over 70 years’ experience in New Zealand, nobody has more in-depth knowledge of providing safety equipment, engineering, workwear, hygiene and packaging than NZ Safety Blackwoods.
With 32 Trade Centres across New Zealand, a comprehensive digital platform, knowledgeable sales and service reps, an award-winning customer experience team, and a range of over 120,000 products.
Employing over 550 team members across New Zealand, NZ Safety Blackwoods encourages diversity and a working environment in which employees are treated with equality, fairness and respect.