Part-time
Contract Type: Permanent
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Te kaupapa o te tūranga - The purpose of the role.
This is a permanent part-time position with the following hours of work:
Often serving as the last point of contact, you'll be helping our customers through our self checkouts. Whether it providing them with speedy service or helping them pack their bags. You'll have the patience and resilience to handle even the most challenging situations easily, ensuring every customer leaves with a smile. As a mobile member of the team, you'll be quick on your feet, guiding customers to the next available checkout and responding to their needs with precision and efficiency.
You'll also be an integral part in assisting our loss prevention team, bringing concerns to their attention and ensuring the area is always customer-ready, with bags stocked and areas tidy.
If you've got what it takes to excel in this role, we'd love to hear from you!
He kōrero mōu ake - About you
Having experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it's not essential. Good communication skills are essential, and a positive attitude with a willingness to learn is a must. Additionally, you should be comfortable standing for long periods.
Tā mātou tāpaetanga – What we offer
The Warehouse Group is the parent brand that owns and supports The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, 1-day and The Market.
As NZ’s largest retailer our purpose is simple; “helping kiwis live better every day”. It means we strive to meet our customer’s changing expectations and continue to ensure we have a positive impact on our communities and environment.
We employ over 12,000 team members across the country and have a commitment to giving all people fair and equal opportunities, actively working to eliminate barriers that often prevent candidates from being considered for a role. As a committed member of EEO we are constantly looking for measures we can take to ensure we hire on merit, operate with fairness and promote based on talent. We want to ensure our team can perform at their best and are rewarded fairly. This isn’t just the right thing to do, but makes great business sense. As a group we benefit because when all team members are included and supported to bring their whole and best selves to work, we retain our finest people and the innovation that comes from true diversity of thought.
Here at The Warehouse Group, we are also proud to offer a range of benefits that work for our team members, their lifestyle and their career – such as a team discount card across our brands, lifestyle leave, a paid day off on your birthday, career break options, and loads more!
For more information please visit our corporate company page: www.thewarehousegroup.co.nz, or our careers site: www.twgcareers.co.nz