Sales manager - SME's, Auckland

  • NZ Safety Blackwoods
  • Wiri, Auckland, New Zealand
  • 25 Jun, 2021
Full time Marketing and Communications Sales

Job Description

 

We have a fantastic opportunity for a talented, dynamic and experienced Sales Manager – Small-to-medium enterprises (SME’s) to join our Sales team based in Wiri, Manukau.

Reporting directly to the head of sales in this key role you will actively manage and improve the customer satisfaction, customer engagement and revenue opportunity with the SME customer segment for NZ Safety Blackwoods

The Opportunity: 

  • Own the overall customer communication and customer satisfaction strategy for the SME segment (Small Accounts with no Account Manager) across the entire customer journey and all sales channels including Web, Trade Centre and Contact Centre.
  • Utilize available data to analyse and determine key insights in the SME segment in order to target customers and growth product areas via Electronic Data Mail (EDM’s) and other digital and non-digital channels including social media.
  • Identify opportunities & work with wider merchandising and marketing team to generate targeted offers & campaigns to increase share of wallet expenditure, revenue and customer loyalty based on analysis of customer/customer purchase data.
  • Effectively manage the segment to achieve budgeted revenue & gross margin dollar for the SME portfolio of customers
  • Responsibility for $50m turnover

Our Ideal Candidate:

Apart from the usual well-developed communication, analytical capability, and track record of cross- functional collaboration you'll also need:

  • 3+ years’ experience in Marketing and Analytics role in a B2B or B2C environment utilising EDM’s and other digital and social media tools
  • Strong strategic orientation & market insight
  • Relevant tertiary qualifications in product marketing/sales and/or data analysis
  • Business development or customer segment management experience
  • Strong drive for results and customer focus
  • Ability to work in a fast paced and agile environment
  • Ability to build strong working relationships with all key internal and external stakeholders.

In return, you’ll enjoy a career enhancing role where your contribution will be valued and where you’ll benefit from being part of a fun, collaborative and tight-knit team!

About Us:

We are a leader in the industrial products and specialist services market, supplying apparel, safety products, engineering and packaging solutions to our customers throughout New Zealand. We are extremely proud of our company and culture, our focus on sustainability and making a positive impact on our community through our sponsorship of the KidsCan Raincoat program.

Depend on us when it really matter’s is a key motto for NZ Safety Blackwoods and that’s what we like our staff to pride themselves on.

Benefits:

  • Free on-site staff parking
  • Flexible hybrid style working
  • Great staff discounts on a wide variety of products

We hire the best! Apply now and tell us why it is you that we should be welcoming into our NZ Safety Blackwoods family!

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity. We are also very proud to be an official partner of the KidsCan Raincoat Program