• Wellington City Council
  • Wellington, New Zealand
  • 22 Jul, 2021
Full time, Part time Customer Service and Call Centre Trades and Services Transport and Logistics Other

Job Description

  • Bring your experience in Customer Service and your enjoyment of physical exercise to a team who enjoy being Ambassadors for our cool little Capital City
  • Embrace Wellington City as your office!

Our Parking Services team want additional passionate, positive, and highly motivated people to join them as Parking Officers.

Wellington City Council serves the residents and businesses of Wellington, and the Parking Services team play their part by supporting Wellington City Council's transport vision and long -term plan, parking policies, and by-laws.

An effective parking system sees the safe movement of vehicles through the city, and parking turnover that assists people to get where they want to go.

As a Parking Officer, you will promote compliance with city parking regulations and manage the turnover of parking space, while facilitating the safe movement of people and goods within Wellington City.   

Our Parking Officers engage with the public on a regular basis and spend most of their time outdoors in and around the city. On any given day you can cover up to 20km of city streets and parking areas.  Yes - it can be challenging at times, but it will be well worth it; everyone loves knowing that they are contributing to something positive and that is exactly how you will feel in this job.  

In this dynamic job you will: 

  • Be the "face" of Wellington City Council
  • Use your customer service skills to promote positive public relations
  • Help to keep Wellington moving
  • Enable access for all to our City
  • Actively issue infringements to non-compliant vehicles
  • Ensure your assigned area is monitored effectively

We have permanent and part time roles available.

We will give you:

  • in-depth training and access to gain qualifications
  • a uniform including shoes 
  • technology to enable you to do your role well
  • friendly banter and table tennis competitions when you come back into the office!

Key things to be successful in this role are: 

  • natural ability to build rapport with customers
  • good physical fitness with the ability to walk long distances (up to 20km a day), rain, hail or shine
  • adaptability, flexibility and able to deal with difficult customers and situations
  • high energy and a positive attitude towards the public,
  • good problem-solving skills
  • good written and numeracy skills
  • being comfortable with and adaptable to modern communication technologies
  • ability to work without direct supervision
  • team orientation

As part of our recruitment process, you will go through a health/fitness test and a drug and alcohol test (which will be ongoing).

Our Parking Services team is highly valued and is passionate about the awesome stuff that they do for our city and we are looking for people who will share the same passion.  Our team is diverse in terms of age and ethnicity.

Other benefits we offer can be checked out here along with 5 weeks annual leave after 2 years of continuous service for permanent staff.

  • Applicants must be eligible to work in New Zealand.
  • We are actively recruiting, so we welcome you to apply

Your opportunity could start right here!  Apply online today! For more information, please contact Aleena Antony from Wellington City Council Parking Services on