Surmanti NZ Limited

Surmanti is the manufacturer of luxury beauty, wellness and domestic products paired to perfection with Mother Nature’s finest, natural and organic ingredients. Our products are crafted in New Zealand, made in small batches using ingredients in their pure, raw state, preserving the rich vitamins, minerals and active properties within. Our most valued ingredient is TRUST. Our products keep their word, they simply perform, delivering the Surmanti experience.

16 Aug, 2022
Full time
$24.00 - $26.00 hourly
Surmanti NZ Limited Onehunga, Auckland, New Zealand
We are seeking a team player to lead our growing Customer Service & Dispatch Team. Customer Service & Dispatch plays an important role in the success of Surmanti. They are the interface between Surmanti and our Customers. The Customer Service and Dispatch Team provide accurate and responsive processing of Customer orders and inquiries. The purpose of this position is to train, mentor and lead the Surmanti Customer Service and Dispatch Team to deliver the best Surmanti experience to our customers. This includes the prioritising, planning and scheduling of tasks for the Team to efficiently meet the customer demands and attend to customer inquiries in a friendly, positive manner. Duties include: Allocating orders to the team for processing and fulfilment. Providing training, direction and supervision for the dispatch and customer service team. Picking and packing orders. Responding to customer inquiries via email and telephone. Dealing with...
16 Aug, 2022
Full time
$21.20 hourly
Surmanti NZ Limited Onehunga, Auckland, New Zealand
We are seeking a team player to join our growing Customer Service & Dispatch Team. Customer Service & Dispatch plays an important role in the success of Surmanti. They are the interface between Surmanti and our Customers. The Customer Service and Dispatch Team provide accurate and responsive processing of Customer orders and inquiries. The purpose of this position is to accurately and efficiently fulfil customer orders and respond to customer inquiries in a friendly, positive manner. Duties include: Picking & packing customer orders allocated by the Team Leader IAW Surmanti processes. Responding to customer inquiries via email and telephone. Dealing with couriers. Support the Customer Service and Dispatch Team Leader in achieving team functions and responsibilities. Full training will be provided however we are ideally seeking a team member with the following attributes: Stores, dispatch experience. Sound computer literacy....