Project Capability and Delivery Manager | Auckland

Project Capability & Delivery Manager

• Based in Highbrook, East Tamaki with work from home flex – 3 days office
• Lead and shape project management capability across NZ Post, influencing teams and driving change
• Play a hands-on role in delivering complex, high-impact projects while coaching and mentoring others

Kōrero mō te tūranga – About the role

Projects big and small touch every corner of NZ Post, and not everyone leading them has “project manager” in their job title. That's where you come in.

As our Project Capability & Delivery Manager, you'll play a key role in lifting confidence, consistency, and delivery capability across the business. You'll support operational leaders who find themselves stepping into project delivery, coach experienced project managers to continually strengthen their practice, and take a pragmatic approach to selecting the right delivery model for the work at hand. While we're on an agile journey, a strong understanding of agile, waterfall, and hybrid approaches will be important as we evolve how we deliver change.

This role is about creating a Centre of Excellence for project management. From setting clear standards and practical tools, to rolling up your sleeves and leading the early stages of delivery, you'll make sure projects are set up for success and that our investment in change delivers real value.

 You'll do that by:

• Building and embedding consistent project management standards across the enterprise
• Providing hands-on coaching, mentoring, and training for leaders and teams at all levels
• Leading and supporting delivery of initiatives, especially in their early stages, and manage projects yourself
• Championing governance and quality, ensuring projects stay on track and deliver what they promise
• Growing strong relationships and networks across the business, fostering a connected and confident project community
• Keeping an eye on industry trends and bring fresh thinking to how we manage change

Mōu - About you

You're the kind of person who can steady the ship and lift the sails at the same time.  You'll be confident in your own delivery capability, being a seasoned professional, but your passion will be about helping others grow. You've built your career delivering complex projects in large organisations and now get just as much satisfaction from coaching others as you do from running a programme yourself.

You'll combine that with:

• Experience leading big, high-stakes projects in complex environments, with a clear understanding of what it takes to get them across the line
• The ability to flex between agile and waterfall, applying whatever works best for the context rather than sticking rigidly to theory
• Strong leadership experience, where you set the tone for how things get done. Servant leadership comes naturally to you and you role-model the behaviours you expect from others, providing steady support as a part of the GM's leadership team
• A pragmatic, decisive approach. You balance empathy with clarity and aren't afraid to hold the line when it's needed
• Above all, a drive to leave things better than you found them.  Shaping not only the projects we deliver, but also the people who deliver them

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

At NZ Post – whatever the role – we share the same goal.  Delivering.  For Aotearoa New Zealand.  For each other.  Are you ready to be part of something bigger?  Start your journey with us by applying today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Business Partner) on 022 087 5195

Applications for this position close on Sunday 8 February 2026 

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values