Harvey Norman
Manukau, Auckland, New Zealand
Job no: 574093 Work type: Full Time Location: Manukau Categories: Sales
Combine your IT expertise and customer service skills in this Technical Customer Support Specialist position in our Manukau store, Computers department! This full time role provides software and hardware support to customers and aims to grow the Tech2Home business.
About the Role
This role installs software and hardware for customers both in the Techbay and customer homes providing a positive experience for all customers. Training will be provided on our systems and machinery to ensure you are fully supported when you start with us.
Some key tasks will include:
Troubleshoot, diagnose and provide solutions to customers on desktop, laptops, tablets, smart phones and other computer peripherals.
Drive sales of Tech2Home services...