New Zealand Post
Christchurch, New Zealand
Service Delivery Manager - St Asaph Street Mail Centre, Otautahi
Kōrero mō te tūranga - About the role
We are looking for a Service Delivery Manager to join our team based in St Asaph Street.
In this role your focus will be on ensuring our mail products and services “last mile” are delivered in a manner that meets our service standards and our customers' expectations. You'll be responsible for engaging and leading a diverse team of 38 front-line service delivery and support staff.
This is a challenging and exciting role, no two days are ever the same, and you'll be involved in any or all these things, from
Regular check-ins with your team
Managing performance, site safety and wellbeing, with a passion
Fostering a positive internal culture and further developing relationships
Using your super IT and Excel skills to provide reporting / analysis
Managing rosters, budgets and...