Westpac
Westpac Kaikoura West End, Kaikōura, New Zealand
Customer Service Representative, Kaikōura
West End | Kaikōura
Full time, Permanent position
Monday to Friday
Mō te tūranga | About the Role
Taking action now to create a better future — it’s why we show up every day. As a Customer Service Representative, you’ll be the first point of contact for our customers, helping them navigate life’s financial moments with care, confidence, and clarity.
Whether it’s in person or through our virtual channels, you’ll be solving problems, offering reassurance, and making things simple. From online banking hiccups to card disputes and regulatory queries, you’ll work in a fast-paced environment where no two days are the same. Your ability to stay calm, think on your feet, and deliver a great experience will make all the difference.
Nā tāu rourou | What will you bring?
We’re looking for someone who’s confident, curious, and committed to doing what’s right for our customers....