3 customer service and call centre jobs found

Customer Service Officer  $28.20 per hour  4 days, 15 3/4 hours per week  Central Queenstown location    Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.   Kōrero mō te tūranga – About the role Our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our Queenstown Box Lobby front counters and by phone.  You'll champion our products and services, such as bill payment, NZTA transactions and assist with sending parcels across New Zeland and the world.    As a trusted NZ Post expert,  you'll  provide suggestions and access information for our customers.   You'll process mail, scan freight...

Continuous Improvement Specialist - Last Mile Help shape better delivery experiences for customers across Aotearoa Lead practical improvements that make a real difference on the ground Partner with frontline teams to create safer, smarter ways of working This role can be based in either Christchurch, Hamilton, Wellington, or Auckland   Kōrero mō te tūranga - About the role At NZ Post, our delivery teams connect people, businesses and communities every day. As a Continuous Improvement Specialist - Last Mile, you'll play a key role in helping our operations perform at their best by leading improvement initiatives that enhance safety, service and efficiency across our delivery network. Working across sites with varying operational challenges and complexities, you'll partner with frontline teams to identify opportunities, solve problems and delivery practical, sustainable improvements. This is a highly collaborative and hands-on role where...

  Service Delivery Manager - Greymouth (Te Tai Poutini)   Kōrero mō te tūranga - About the role We are looking for a Service Delivery Manager to join our West Coast team based in Greymouth.   Located at the mouth of the Grey River, Greymouth sits at the foot of the Southern Alps and on a clear day, you can see Mt Cook.  Your backyard is an untamed rugged wilderness of ancient glaciers, turquoise rivers and rain forests.   In this role your focus will be on ensuring all products and services “first and last mile” are delivered & picked up, in a manner that meets our service standards and our customers' expectations. You'll be responsible for leading and managing a diverse team of front-line service delivery staff including Delivery Agents, Processing staff, Couriers, PD and our Rural Delivery Contractors. This is a challenging and exciting role, no two days are ever the same, and you'll be involved in any...