2 customer service and call centre jobs found

Kōrero mō te tūranga - About the role Love solving problems and helping people? You will be the go-to expert for tricky queries, smoother processes, and strong customer outcomes. As our Senior Accounts Receivable Specialist, you will be at the centre of our day-to-day AR operations, keeping service delivery moving in line with standards and SLAs, resolving exceptions, and supporting the team when things get complex. You will be the person people rely on to untangle issues, whether it is a challenging customer enquiry, a data mismatch, a system question, or a process gap that needs improvement. You will work across high volume domestic and international portfolios, supporting consistent service delivery in line with best-practice standards and internal controls, and coordinating with teams across the business to keep things accurate and on time. This is a hands-on, delivery focused role where you will take ownership end-to-end, improve how things run, and help lift...

Product Manager At NZ Post we connect Aotearoa to the world and the world back to us. As international eCommerce continues to grow, we are evolving the products and services that move parcels across borders every day. We are looking for a Product Manager early in their career who is ready to step up, take ownership, and get stuck into the work. This is a hands-on development opportunity for someone with around 1 to 2 years of product management experience who wants to build their capability in a fast moving environment while working alongside experienced product leaders. Kōrero mō te tūranga - About the role Due to an internal move, we are looking for a Product Manager to join our International team, based in Highbrook, East Tamaki.  You will help manage and improve the products that bring parcels into New Zealand every day, working closely with senior product managers, technology teams, commercial partners, and offshore teams. This role sits at the...