5 management role jobs found

Service Delivery Manager - St Asaph Street Mail Centre, Otautahi   Kōrero mō te tūranga - About the role We are looking for a Service Delivery Manager to join our team based in St Asaph Street.      In this role your focus will be on ensuring our mail products and services “last mile” are delivered in a manner that meets our service standards and our customers' expectations.  You'll be responsible for engaging and leading a diverse team of 38 front-line service delivery and support staff.    This is a challenging and exciting role, no two days are ever the same, and you'll be involved in any or all these things, from Regular check-ins with your team Managing performance, site safety and wellbeing, with a passion Fostering a positive internal culture and further developing relationships Using your super IT and Excel skills to provide reporting / analysis Managing rosters, budgets and...

Network Demand & Capacity Planning Manager Turn complex data into clear, practical operational plans Newly created role, come in and own this space Based in Highbrook, East Tamaki Kōrero mō te tūranga - About the role At NZ Post, the network never stands still. Volumes shift. Peaks hit. Disruptions happen. This role sits at the centre of it all, creating a clear, single view of demand and translating it into smart, cost effective capacity plans that keep the network delivering on time. You will connect forecasting, operations, and network design, ensuring the right capacity is in the right place at the right time. It is part strategist, part problem solver, part integrator. In this role you will be: Leading and continuously improving demand forecasting and planning Translating forecast data into optimised capacity plans across processing, and last mile Identifying network constraints early and recommend practical solutions...

Network Design Specialist Take ownership of end-to-end network design, from transport and processing to last mile delivery Collaborate across teams to implement changes that improve service, efficiency and cost performance Lead meaningful change projects that connect property, transport and operational networks Based in Highbrook, East Tamaki Kōrero mō te tūranga - About the role This hands-on role is all about designing and optimising our delivery network to ensure it runs efficiently, meets performance targets and delivers great service. You'll be reviewing the network holistically, identifying opportunities for improvement, and leading the implementation of changes across multiple business units. You will work closely with the Network Management Team, Operational Teams, Property, Finance and other stakeholders to bring network changes to life.  From analysing design options to building detailed implementation plans and managing the...

Senior Credit Control Specialist | Full-Time Permanent | Wellington Join a collaborative, supportive and proactive team No typical day in this role with lots of variety Own and manage your own ledger Wellington central offices Monday to Friday: 08:30 - 17:00 Kōrero mō te tūranga - About the role You'll be at the forefront of our financial operations, join a team of professionals and help drive the development and execution of effective credit control strategies. Your expertise will be crucial in maintaining strong client relationships, minimising financial risk, and contributing to the overall financial health of NZ Post. Working as part of a collaborative team of Senior Credit Control Specialists, you will own and manage your own ledger and ensure debt collection on strategic customer accounts is proactively managed with a real focus on timely payments of invoices. Overseeing a number of strategic debt portfolios which include...

Strategic Customer Specialist | Permanent Full Time | East Tamaki  Monday to Friday (business hours) Location: Auckland Operations Centre, East Tamaki Join a collaborative, supportive and proactive team Kōrero mō te tūranga - About the role We are currently looking for a  Strategic Customer Specialist  to join the operations team based in East Tamaki. In this role, you will coordinate and optimise the service delivery outcomes for identified strategic customers. You will be involved in maintaining a direct relationship with these customers and working with other NZ Post specialists and functions to maintain and enhance customer service levels efficiently. A secondary purpose to this role is to work with the relevant product teams to evolve/standardise the solutions as needed. Mōu - About you Your experience will be within NZ Post or an operational logistics background with your ability to manage both continuity and change,...