New Zealand Post
Auckland, New Zealand
Corporate Retail Manager
Lead high-performing, multi-site retail teams based in Central Auckland
Drive customer service excellence and community engagement
Combine commercial know-how with people-first leadership
Kōrero mō te tūranga - About the role
We're on the lookout for a dedicated and people-first Corporate Retail Manager to lead the charge in delivering exceptional customer service, strong community connections, and commercial excellence across multiple locations.
As the Corporate Retail Manager, you'll head up a profitable multisite operation under our ‘hub and spoke' model, combining retail stores and private box lobbies. You'll lead from the front - building a high-performing team, creating seamless customer experiences, and driving performance in both service and sales.
You'll achieve this through:
Customer Experience: Delivering signature sending, receiving and retail experiences...