Ecommerce Dropship Manager - Manukau

Job no: 571910
Work type: Full Time
Location: Manukau
Categories: NZ Head Office

Do you have a passion for growing sales in a fast-paced environment? Join the team as the Ecommerce Dropship Manager at one of New Zealand’s largest and most successful retailers. This is a full-time, permanent position based in our Manukau Head Office, offering a fantastic opportunity to grow your career.

About the Role

As the Ecommerce Dropship Manager, you will lead our fast-growing dropship marketplace team within the Ecommerce business. You will be building a strategy to reach our revenue goals and leading the team to achieve them, while also getting hands-on sourcing new product suppliers, managing key accounts, and ensuring all compliance requirements are met.

Key Responsibilities

• Building and executing a strategy to grow the dropship marketplace within the Harvey Norman ecommerce site. 
• Sourcing new suppliers and working with existing suppliers to extend their ranges and build strong relationships.
• Negotiating supplier contracts, including communicating trading terms, ensuring product content and pricing is correct, and all relevant compliance rules are adhered to.
• Managing product onboarding tools to ensure processes are efficient and product data including pricing and stock is accurate.
• Ensuring the customer experience meets our high expectations.
• Reporting to a senior level on performance and opportunities.
• Managing a team of four and contributing as a senior member of the Ecommerce team.

About You

We are looking for someone with experience leading a cross-functional team including sales and operations. You must be comfortable pitching to and managing supplier relationships, implementing processes within a team to streamline operations, and managing compliance and legal requirements. You will have a good understanding of retail commercials and be confident with excel and reporting tools. Ideally you will have experience in marketplaces or ecommerce.

About Us

Harvey Norman was introduced to New Zealand in 1997, since then we have become a household name, with over 45 stores nationwide plus offsite warehouses, commercial offices and the Auckland Support Office. Our diverse team is made up of over 2000 individuals who each bring a uniquely dynamic expertise to the workforce. Harvey Norman continues to grow throughout New Zealand with new stores opening each year and our team grows with us.

Our ecommerce team plays a vital role in delivering a seamless online shopping experience for our customers. We pride ourselves on being a market leader and have a great track record of providing high quality products and outstanding customer service. Here at Harvey Norman we are proud to boast that all our General Managers and retail Store Managers have been promoted from within the business. This is your opportunity to learn from the best and grow to be one of the best!

About the Benefits

Our staff make our brand amazing and over the last 25 years have built our business into one of NZ’s leading retailers. Working with us means you get access to some exclusive staff perks, including:

• Free Parking at our Manukau Head Office
• Exclusive staff discounts on our products
• Long service recognition at each of your 5-year milestones
• The opportunity to work for a trusted and successful retailer

At Harvey Norman it’s never just a job, it’s a career. If you’re the kind of person who’s dedicated, people-oriented, loves tackling new challenges and has an interest in retail, you’re perfect for us. You’ll be encouraged to show your entrepreneurial side and, if the opportunity arises, explore a role you feel best suits your skill set.

Don’t miss this opportunity, APPLY NOW!