Job Description
Customer Service Representative
- 20 hours per week
- Tuesday to Friday
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Based at our Port Whangarei location, our Customer Service Representatives deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.
https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go!
What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable government owned agency who isn't going anywhere!
- $27.51 per hour
What we need from you:
- Be available to work Tuesday to Friday from 9.30am - 3pm
- Problem solving skills – can you think on the fly and find the best outcomes?
- Administration and data entry skills
- Confidence to interact with people from all backgrounds face to face, phone and email
At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
There’s something really special about our people and the fantastic work they do at NZ Post – Tukurau Aotearoa. From the top of the north to the bottom of the south, our teams operate with care around the clock to keep New Zealanders connected.
From food and medicine, to the latest tech, or treasured family heirloom, we deliver what matters most to Kiwis, and the result is a deep and far-reaching sense of pride in the role we all play in making New Zealand successful.
We’ve been part of New Zealand’s fabric for more than 180 years and over that time we’ve adapted to keep pace with the changing world around us. We’ve made big investments in technology, infrastructure and sustainability, so we can deliver even more for Aotearoa in the future.