Senior Registry Officer

• Grow your career with Westpac!

• Permanent Full-time role, Monday to Friday, 8:30am -5:00pm

• Based in Britomart, Auckland

Mō te tūranga | About the Role

BT Funds Management (NZ) Limited (BTNZ) is the investment arm of Westpac in New Zealand, and one of New Zealand’s leading fund managers, with over $14 billion of funds under management as of December 2025.

As a Senior Registry Officer, you’ll be part of our BTNZ Operations team, ensuring the efficient and accurate delivery of unit registry services. This role combines the core responsibilities of a Registry Officer with additional leadership support for our internal Registry Team Leaders.

Your day-to-day will include overseeing and managing incoming work and driving operational excellence. As a Subject Matter Expert (SME), you’ll contribute to team development through cross-training and upskilling initiatives, handle escalations and complaints, perform second-level reviews, reporting and assist with other administrative tasks as required.

If you’re detail-oriented, proactive, and passionate about delivering exceptional service, this is your opportunity to make a real impact in a dynamic and collaborative environment.

Nā tāu rourou | What will you bring?

• Knowledge and understanding of Managed Fund products 

• Knowledge of Registry processes 

• Demonstrable self-leadership capability

• Excellent Customer Service skills 

• Managing and prioritising multiple tasks, raising issues before they become critical 

• Ability to work independently and in a team environment 

• Excellent written and oral communication skills 

• Excellent organisational skills and the ability to work under pressure  

• Proficiency in Microsoft Word, Excel and Outlook 

• High level of accuracy and speed with data input 

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year