Operational Excellence Specialist | Auckland

• Auckland based 
• Continuous Improvement Initiatives 

We would love to hear from any Operational Excellence professionals keen to support continuous improvement initiatives across our network.  

 Kōreromōtetūranga - About the role   

The main purpose of the role is to help drive a culture of Continuous improvement across our Customer Service Delivery Group and our wider organisation. Through coaching, mentoring, facilitation and application of fit for purpose CI methodologies, processes and tools, you'll guide our wider network in problem solving activities, building CI as a core capability for our business.  

You'll be accountable for:  

• Facilitating and leading problem-solving activity across the network, enabling identification of root causes and effective scoping & implementation of improvement initiatives.   

• Utilising developed data and insights, identify and motivate initiatives to lead for process and business improvement   

• provide support and coaching across all levels of CSD group to uplift operational excellence  

Mōu - About You  

Ideally you will bring the following skills and experience;  

• Previous experience in continuous improvement utilising CI methodologies such as Lean Six Sigma across a multi-faceted organisation,  

• Experience in the design and implementation of structured perform.....ance management tools e.g. Value Driver Trees, Value Chain Analysis,  

• Sound knowledge and experience implementing CI methodologies into operational practices,  

• Lean Six Sigma Black Belt certification, 

•  Highly skilled at MS Office applications especially in use of MS Excel for data analysis and MS PowerPoint,  

• Strong interpersonal, communication and influencing skills and an ability to foster strong working relationships, 

• Experience in domestic or international large-scale logistics operations ,  

• Commercially astute, with a strong background in ensuring the success of business perform...ance.  

Though not essential, a Data Analytics qualification or certificate and change management qualification or similar work experience is desirable.  

Interested? 

Bring your passion for continuous improvement to the team at NZ Post.   Apply today, or please download the JD available via the NZ Post website. If you require additional inform...ation, contact Cath Scott (Talent Acquisition Specialist) on 022 323 0684. 

Applications for this position close on  22 May 2026 

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.   

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.  

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values