Business Analyst | Wellington

Business Analyst

• Deliver meaningful change across business and technology
• Work closely with stakeholders to shape solutions and outcomes
• Be part of a collaborative, improvement-focused environment
• Based in Wellington CBD with WFH flex

At NZ Post, we're delivering more than parcels. Every day, our technology helps businesses grow, communities stay connected, and New Zealand keep moving. Behind that delivery is a team of inquisitive, practical, outcome-focused people who care about doing work that matters.

We're on the hunt for an experienced Business Analyst who wants to do meaningful work, with good people, on tech that has real-world impact. Our Business Analysts play a pivotal role in shaping customer and employee experiences across one of NZ's most recognisable organisations. If you're curious by nature, confident in your craft, and enjoy turning complexity into clarity, we'd love to kōrero.

Kōrero mō te tūranga - About the role

You'll sit at the intersection of business and technology, helping teams deeply understand problems and design solutions that deliver genuine value.  Working closely with Product Owners, Project Managers, Architects and delivery teams, you'll lead analysis activities end-to-end - from uncovering the real need, through to ensuring solutions are fit-for-purpose and ready to deliver.

You'll achieve that by:

• Partnering with a Product Owner and Project Manager to plan the analysis approach to suit the context
• Collaborating with a wide range of stakeholders to elicit insights using the most effective techniques
• Analysing and validating requirements, translating ideas into clear models, stories and artefacts
• Working alongside Architects and delivery teams to explore, shape and refine solution options
• Advocating for business analysis discipline and helping lift capability across the organisation

Mōu - About you

As a natural collaborator you'll enjoy working in complex, dynamic environments. You're comfortable engaging with senior stakeholders, delivery teams and technical specialists alike, and you bring people with you on the journey. 

You're motivated by understanding the why behind the work, and you care about delivering outcomes that make a tangible difference.

You will also bring:

• Proven experience as a Business Analyst in complex or enterprise environments
• A continuous improvement mindset and pride in your craft
• Strong stakeholder engagement and facilitation skills
• Experience working within Agile delivery frameworks
• Excellent written and verbal communication skills
• Confidence operating across both business and technology contexts

On top of this, it would be great if you bring:

• Exposure in Transport and Logistics or complex operational environments
• IIBA CCBA certification or equivalent

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. You'll be joining a supportive, down‑to‑earth team who value humility, curiosity and doing the right thing. We work on interesting, meaningful technology with scale and complexity, yet we never lose sight of who we're delivering for: New Zealanders.  If you want a role where your analysis directly shapes real customer experiences, and your work genuinely matters - this could be the place for you.

Our permanent employees also enjoy a variety of benefits including:

• Flexible work options, including balancing work from home and our Wellington CBD office
• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?  If so, then apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Partner) on 022 087 5195

Applications for this position close on Sunday, 31 May 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

 If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

 There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

 NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.