Job Description

Business Performance Manager
  • Competitive salary + 10% superannuation + range of market leading employee benefits

  • Build a rewarding career in an innovative and collaborative environment

  • Develop your career with Westpac!

Mō te tūranga | About the Role

Data doesn’t change outcomes — people do. That’s where you come in.

We’re looking for a Business Performance Manager to join our Consumer Banking & Wealth Chief Operating Office, helping turn data into meaningful stories that shape decisions and improve experiences for our customers.In this role, you’ll go beyond reporting — you’ll connect the dots. You’ll bring together data, context, and curiosity to uncover insights that help our leaders understand what’s working, what’s not, and where we can do things better.

You’ll work closely with teams across the business, building trusted relationships and creating clear, practical insights that support smarter decisions. Whether it’s designing performance reporting, shaping KPIs, or responding to new questions as they arise, your work will have real impact.

This is a great opportunity to be part of building a strong performance culture — one where data is accessible, meaningful, and used to drive better outcomes for both our customers and our business.

Nā tāu rourou | What will you bring?
We know great candidates don’t always tick every box — if this role excites you, we’d love to hear from you.

You might bring:

  • A genuine interest in working with data and turning it into clear, useful insights

  • Proven experience (ideally 4-5years) in a similar business performance, analytics, or insights-focused role

  • The ability to communicate ideas in a way that makes sense to different audiences

  • Experience building relationships and partnering with stakeholders to support decision-making

  • A curious, problem-solving mindset — you enjoy asking questions and exploring the “why” behind the numbers

  • An understanding of how data and performance insights connect to real business outcomes

  • Experience with tools like SQL, Power BI, Excel or similar

  • A relevant qualification in Analytics, Statistics, Economics, or similar

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

  • 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

  • Additional purchased leave options up to 4 weeks per year

  • Banking benefits, insurance discounts, and superannuation scheme

  • Growth and development – we provide opportunities for development and promote internal mobility

  • Recognition - we recognise and reward our star performers

  • School holiday subsidy - help you balance work and family during school holiday

  • 2 Volunteer days per year