Job Description
Network Capability Lead - Mail
- Auckland based
- Shape the future of New Zealand's mail network
At NZ Post, we're transforming how New Zealand stays connected.
As mail volumes continue to evolve, we're investing in the future of our network to ensure it remains sustainable, customer-focused and commercially viable for generations to come.
We're looking for an exceptional leader to help shape that future.
As our Network Capability Lead - Mail, you'll lead the design of future-state network solutions, operating models and capability roadmaps that support the long-term sustainability of New Zealand's mail network.
This role sits at the intersection of strategy, logistics, operations and transformation, providing a unique opportunity to influence how one of New Zealand's most extensive national networks evolves in the years ahead.
Why this role?
This is an opportunity to:
- Influence the future direction of a nationally significant network.
- Lead strategic transformation initiatives that create meaningful business impact.
- Shape network investment, automation and operational capability decisions.
- Partner with senior leaders across Operations, Commercial, Finance and Technology.
- Lead a small team while driving enterprise-wide outcomes.
- Help ensure New Zealanders continue to have access to sustainable and effective mail services into the future.
Mōu - About you
You'll be a credible operational leader with experience in logistics, supply chain, transport, postal, distribution, consulting or another complex network-based environment.
You'll bring:
- Strong network design, operational strategy or transformation experience.
- Expertise in network optimisation and operating model development.
- Experience developing long-term capability roadmaps and strategic plans.
- Strong commercial acumen and the ability to balance customer outcomes, operational performance and business sustainability.
- Proven success influencing senior stakeholders and delivering complex change initiatives.
- A strategic mindset supported by data-driven decision making, analytical thinking and scenario modelling capability.
- The ability to move seamlessly between strategy development and practical execution.
We're looking for a leader whose strategic thinking is grounded in real operational experience and who can translate long-term direction into practical, sustainable outcomes for customers, communities and the business.
Why join NZ Post?
For more than 180 years, NZ Post has connected New Zealanders through an extensive national network.
Today we're investing in technology, infrastructure and new ways of working to continue delivering what matters most to our customers and communities.
This is a rare opportunity to help shape an essential national service, influence decisions with long-term impact, and contribute to the future of New Zealand's connectivity.
He Aha Te Pai - What you'll love about us!
Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including:
- Special rates on fantastic holiday home accommodation around New Zealand
- Retail shopping discounts with our partners
- An Employee Assistance programme to support you when you need it
- Plus more!!
Hiahia? - Interested? Come and join the whanau!
If you're passionate about network strategy, operational transformation and making a meaningful difference for New Zealand communities and businesses, we'd love to hear from you.
Apply today, or for more detail please download the JD available via the NZ Post careers site.
Applications for this position close on 24 August 2026.
Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.
All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to reference & security checks & for some roles a credit check, & may be required to undertake a drug test.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
There’s something really special about our people and the fantastic work they do at NZ Post – Tukurau Aotearoa. From the top of the north to the bottom of the south, our teams operate with care around the clock to keep New Zealanders connected.
From food and medicine, to the latest tech, or treasured family heirloom, we deliver what matters most to Kiwis, and the result is a deep and far-reaching sense of pride in the role we all play in making New Zealand successful.
We’ve been part of New Zealand’s fabric for more than 180 years and over that time we’ve adapted to keep pace with the changing world around us. We’ve made big investments in technology, infrastructure and sustainability, so we can deliver even more for Aotearoa in the future.