New Zealand Post
Christchurch, New Zealand
Service Delivery Manager
Lead a large frontline operational team delivering for customers every day
Influence performance, culture and change in a complex unionised environment
Based at St Asaph Street, Christchurch
Kōrero mō te tūranga – About the role
At NZ Post, our people are at the heart of delivering for New Zealanders every day. As a Service Delivery Manager, you'll lead a diverse team within our Mail value stream, ensuring we continue to deliver a reliable and trusted service to customers and communities across New Zealand.
Mail remains an important and profitable part of our business and continues to play a vital role in keeping New Zealand connected. At the same time, changing customer needs and evolving mail volumes mean we're continually looking at how we work, where we invest and how we deliver services into the future. This creates an exciting opportunity for an experienced leader who can balance people leadership,...