New Zealand Post
Wellington, New Zealand
Kōrero mō te tūranga - About the role
Love solving problems and helping people? You will be the go-to expert for tricky queries, smoother processes, and strong customer outcomes. As our Senior Accounts Receivable Specialist, you will be at the centre of our day-to-day AR operations, keeping service delivery moving in line with standards and SLAs, resolving exceptions, and supporting the team when things get complex.
You will be the person people rely on to untangle issues, whether it is a challenging customer enquiry, a data mismatch, a system question, or a process gap that needs improvement. You will work across high volume domestic and international portfolios, supporting consistent service delivery in line with best-practice standards and internal controls, and coordinating with teams across the business to keep things accurate and on time.
This is a hands-on, delivery focused role where you will take ownership end-to-end, improve how things run, and help lift...