Marketing Communications Lead | Auckland

Marketing Communications Lead

• Drive how NZ Post goes to market across brand, marketing, comms and digital - bringing to life and embedding our recently established strategic direction and ways of working
• Help shape and support the delivery of our end to end marketing strategy, ensuring consistent execution, with a strong focus on commercial results and frameworks for measuring success
• Coach and guide high performing teams
• Parental leave cover until April 2027
• Based in Highbrook, Auckland with work from home flex

Kōrero mō te tūranga - About the role

This is a big, important role at the heart of how NZ Post shows up to New Zealanders.  As Marketing Communications Lead, you'll spearhead the way we connect brand, marketing strategy and execution, ensuring our work is aligned, impactful and delivering real commercial value.  Reporting to the Head of Marketing & Corporate Communications, you'll act as a trusted 2IC, helping shape how the wider marketing practice works, performs and continues to evolve.

You'll lead our Brand & Marketing Communications, Digital Communications and Design Centre's of Excellence (COEs), guiding strategy while supporting your teams and agency partners to deliver best-in-class campaigns and experiences. With strong foundations already in place, your focus will be on keeping momentum, embedding best practice, simplifying complexity and connecting the many moving parts across a large, service-led organisation.

You'll do this by:

• Leading enterprise marketing planning and ensuring delivery aligns to strategy
• Coaching and guiding teams to deliver high quality campaigns and outcomes
• Embedding best practice across planning, performance and continuous improvement
• Leading agency relationships and lifting how we partner to deliver great work
• Driving cross-functional alignment across matrix teams
• Using data and insights to improve performance and deliver commercial return

Mōu - About you

You're an experienced marketing leader who knows how to bring clarity to complexity. You've worked in large, fast-moving environments and understand how to connect strategy with execution, bringing people with you along the way. You're equally comfortable shaping direction, challenging thinking and rolling up your sleeves to get things done.

You're a natural leader of leaders, known for your empathy, pragmatism and ability to influence.  You build trust quickly, navigate stakeholder complexity with ease, and create an environment where people and ideas can thrive. You're also energised by what's next, from the application of AI to new ways of working, and how these can be applied in real, practical ways.

You'll combine that with:

• Extensive experience in senior marketing or communications roles
• Proven ability to lead high performing teams in complex organisations
• Strength in integrated campaigns, brand and digital marketing
• Experience influencing stakeholders and aligning cross-functional work
• A strong commercial mindset, using data to guide decisions and outcomes
• Confidence leading strategy, simplifying plans and driving clarity

Hiahia? - Interested? Come and join the whanau!

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?

If so, then apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Partner) on 022 087 5195

Applications for this position close on 18 June 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.