Brand & Marketing Communications Specialist | Auckland

Brand & Marketing Communications Specialist

• Shape how customers experience one of New Zealand's heritage brands 
• Deliver integrated marketing campaigns and customer communications that create impact 
• Join a collaborative team where your ideas, expertise and growth are valued 
• Based in Highbrook, Auckland with WFH flexibility

Kōrero mō te tūranga – About the role 

Our brand is much more than a logo.  It's how we connect with customers, support communities and deliver on our promise every day.  As one of two Brand and Marketing Communications Specialists, you'll play a key role in bringing our brand to life through customer-focused communications, integrated campaigns and marketing activity that drives value for the business. 

Reporting to the Brand and Marketing Communications Manager, you'll work closely with stakeholders across NZ Post to plan and deliver clear, engaging and strategically aligned communications. You'll be a trusted advisor on brand and marketing communications, helping ensure every touchpoint reflects our human-first brand while supporting strong customer and commercial outcomes. 

You'll do that by: 

• Developing and delivering integrated marketing campaigns and customer communications 
• Creating communication plans that support business priorities and objectives 
• Providing brand guidance and support across the organisation 
• Partnering with internal stakeholders and external agencies to deliver high-quality outcomes 
• Measuring campaign and communication effectiveness and ensuring we're always learning and optimising our work 
• Contributing to the ongoing evolution and embedding of NZ Post's brand 

Mōu – About you 

You're a marketing and communications professional who combines creativity with commercial thinking. You enjoy working across a variety of projects, building strong relationships and influencing outcomes in a collaborative way. You're just as comfortable developing a communications plan as you are reviewing creative, writing a brief or working with stakeholders to solve complex challenges. 

You'll bring a customer-centric mindset, strong attention to detail and a passion for delivering communications that are clear, effective and aligned to brand strategy. Most importantly, you'll be someone who enjoys working as part of a supportive team and is always looking for ways to learn, improve and make an impact. 

You'll combine that with: 

• 3+ years' experience in marketing, communications or brand roles 
• Experience delivering integrated campaigns across multiple channels 
• Strong stakeholder management and relationship-building skills 
• Excellent communication, briefing and project management capability 
• Sound understanding of media channels and their role in marketing effectiveness 
• A relevant qualification in Marketing, Commerce or a related discipline 

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

 Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post.  Our mahi is different, but we share the same goal – to contribute to the growth and prosperity of our beautiful Aotearoa.  Whether you're a number-crunching data analyst, a parcel processing whizz, a marketing maven, or a sales superstar, we've got a spot for you in our dynamic team.

Start your journey with us by applying today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  For a confidential kōrero or more information, contact Michele Christie, Talent Business Partner on 022 087 5195.

Applications for this position close on 23 September 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge – because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.